Safety at Whispa

At Whispa, we're dedicated to creating a safe and positive environment for all our users. We understand the importance of privacy and security in online interactions, especially when it comes to sharing personal thoughts and feedback. Here's how we work to keep you safe:

Our Safety Measures

1. Advanced Content Moderation

We employ state-of-the-art AI-powered content moderation to filter out inappropriate content before it reaches your inbox. This system is constantly learning and improving to stay ahead of potential threats.

2. 24/7 Safety Team

Our dedicated safety team works around the clock to monitor user reports, respond to concerns, and ensure the integrity of our platform.

3. User Controls

We provide you with tools to control your experience:

  • Block Users: Easily block any user who makes you uncomfortable.
  • Report Content: Report any message that violates our community guidelines with just a tap.
  • Pause Your Link: Take a break anytime by pausing your incoming messages.

4. Anonymity Protection

While Whispa allows for anonymous feedback, we have measures in place to prevent the abuse of this feature. Our systems can detect and block attempts at harmful behavior while preserving user privacy.

Child Safety Standards

At Whispa, we have zero tolerance for child sexual abuse and exploitation (CSAE) and are committed to maintaining the highest standards of safety for all users, with special emphasis on protecting children from harm.

Prohibited Content and Behavior

The following are strictly prohibited on our platform:

  • Child sexual abuse material (CSAM) in any form
  • Grooming behaviors targeting minors
  • Content that sexualizes or endangers children
  • Attempts to solicit minors for sexual purposes
  • Sharing or requesting personal information from minors

Reporting Child Safety Concerns

We provide multiple ways to report child safety concerns:

  1. In-App Reporting: Tap the "Report" button on any message or content and select "Child Safety Concern"
  2. Direct Contact: For urgent concerns, email [email protected]

Our Response Process

When we receive reports about potential CSAE or CSAM:

  1. Our safety team reviews all reports within 24 hours, with child safety concerns prioritized
  2. Confirmed CSAM is immediately removed
  3. Accounts sharing or soliciting CSAM are terminated and reported to authorities
  4. All instances of CSAM are reported to relevant law enforcement agencies

Child Safety Point of Contact

For matters related to child safety on our platform:

Email: [email protected]

We comply with all applicable laws regarding child protection and are committed to working with authorities to ensure the safety of all users, especially children.

Safety Tips

  1. Think Before You Share: Be mindful of the personal information you share on the platform.
  2. Use Strong Passwords: Protect your account with a unique, strong password.
  3. Be Kind: Treat others with respect. Remember there's a real person behind every message.
  4. Trust Your Instincts: If something feels off, don't hesitate to use our reporting tools.

Reporting Issues

If you encounter any safety concerns or inappropriate behavior:

  1. Use the in-app reporting feature to flag the content.
  2. For urgent issues, contact our safety team directly at [email protected].

Resources

Some helpful resources for online safety:

Contact Us

Have questions or suggestions about safety on Whispa? We're here to help.

Your safety is our priority. Together, we can make Whispa a positive and enriching experience for everyone.

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